A&R Medical Supplies is committed to protecting your privacy. This Privacy Statement applies to the A&R Medical Supplies website and governs data collection and usage. By using the A&R Medical Supplies website, you consent to the data practices described in this statement.
Collection of your Personal Information
A&R Medical Supplies collects personally identifiable information, such as your email address, name, home or work address or telephone number only when voluntarily entered or supplied to A&R Medical Supplies by you.
There is also non-identifiable information about your computer hardware and software that may be automatically collected A&R Medical Supplies. This information may include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by A&R Medical Supplies to provide general statistics regarding use of the A&R Medical Supplies website, and to help improve our service.
Use of your Personal Information
A&R Medical Supplies collects and uses your personal information to respond to contact requests and to deliver the services you have requested. A&R Medical Supplies may also use your personally identifiable information to inform you of other products or services available from A&R Medical Supplies and its affiliates. A&R Medical Supplies may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
A&R Medical Supplies does not sell, rent or lease its customer lists to third parties. A&R Medical Supplies may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (email, name, address, telephone number) is not transferred to the third party. In addition, A&R Medical Supplies may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to A&R Medical Supplies, and they are required to maintain the confidentiality of your information.
A&R Medical Supplies does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.
A&R Medical Supplies will only disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on A&R Medical Supplies or the site; (b) protect and defend the rights or property of A&R Medical Supplies; and, (c) act under exigent circumstances to protect the personal safety of users of A&R Medical Supplies, or the public.
Delivery
If your Order exceeds $250.00 (excluding GST) and your Delivery Address is within the Sydney, Melbourne, Brisbane, or Adelaide metropolitan areas, then we will deliver the Products to that address by external free of charge.
If your Order is less than $250.00 (excluding GST) and your Delivery Address is within the Sydney, Melbourne, Brisbane, or Adelaide metropolitan areas, then we will deliver the Products to that address by external courier, and you agree to pay us a handling charge of $10.00 (excluding GST).
If your Delivery Address is outside a nominated metropolitan area , we will deliver the Products to your delivery address using an external courier of our choosing, and you agree to pay all freight charges.
Regardless if your Order includes Products that are heavy, large, or sensitive (such as furniture imaging equipment), then you will be required to pay all freight charges. If you do order such Products, then we will contact you regarding those freight charges prior to Dispatching the Products.
By accepting these Terms, you irrevocably appoint the external courier (including a courier chosen by us) to be your agent for taking delivery of the Products on your behalf to your chosen location as per the order details.
Risk of loss or damage to, and title to, the Products shall pass to you at the time of delivery to your chosen location as per the order details.
The delivery of any Products is always subject to availability. We will give you Written Notice if any Products are not available at the time of Invoice.
Please contact us directly if you have a queries regarding about a delivery delay. Please allow for 24-36 hour delivery service within a Metropolitan area, or 48 hours outside a Metropolitan area, before following us up with a delivery query.